eCare_Main

eCare-AZXnetworks Remote Desktop Support

AZXnetworks offers customers a simple, fast and secure remote desktop support option to onsite support calls. With your permission and download of the file below, AZXnetworks Support Staff will briefly take control of your computer to fix your problem.

Customer Authorization

By downloading the software below I agree and allow AZXnetworks to run remote management and support tools on a computer on my network. There is currently no fee to install the Remote Desktop Support tool. If you are a current customer of AZXnetworks, AZXnetworks’ support staff time is billed at your current labor rate. You will be billed in 30 minutes intervals. If you are not a current AZXnetworks customer, you will be billed at $2.99/Min. with 15 minute minimum. You will receive an invoice for this support accordingly. In case of a legal litigation for non-payment of this work order/invoice you agree to pay for all court and attorney fees.

First & Last Name:
E-Mail Address:
Company:
PO Number:
Authorization Code:
Issue Subject:
I agree to the terms:
Press button to accept:

Download Software

Executable File: (Authorization accepted)

eCare Support: (Authorization accepted)

Download Software for Mobile Support

Executable File: (Authorization accepted.)

Simple Steps for Setting Up and Stopping Your Session

	Click on to download software once instructed by your Support Specialist or if instructed so.
	Select "Run" when asked "Do you want to Run or Save this file?" (Or click "Open" on Windows 2000 systems)
	Select "Run" when asked "Are you sure you want to run this software?"
	Double-click on the "Connect to Remote Support" connection.
	To disconnect your session at any time, simply right-click on the green or orange "U" located in the System Tray at the bottom right corner of your screen and select "Close."

Features include:

	Cost Savings - Quicker response time and reduced travel expense.
	Security - 128-bit encryption from AZXnetworks to your desktop.
	User Control - You watch every action and may disconnect at any time.
	Non-Intrusive - There is no installation script or registry modification.
	Single Session - The small download runs in memory, releasing when the session is finished.

Download Software Compressed

Compressed File:

(Authorization accepted)
Compressed File:

(Authorization accepted)